A loud bang, then nothing
The classic broken-spring sound. Do not use the door.
Number one failure
Torsion & Extension Spring Replacement
Springs carry almost the entire weight of the door, and they are the single most common failure on any system. They are also the one repair we tell homeowners never to attempt themselves.
What is involved
Torsion and extension, both covered
Torsion springs mount on a shaft above the opening; extension springs run along the horizontal tracks. The failure modes differ, and so does the safe way to work on them.
- Correctly sized and cycle-rated replacement springs
- Always replaced in pairs so the door stays balanced
- Shaft, bearing and drum inspected while the assembly is open
- Door re-balanced and opener force reset afterwards
- High-cycle springs available for heavily used doors
Why we will not replace just one
Springs are matched and age together. If one has failed, the other is at a similar point in its cycle life — replacing a single spring usually means a second callout within months, and an unbalanced door wears the opener out early.
Warning signs
When to call us out.
If any of these sound like your door, it is worth a look before it turns into a callout at midnight.
Visible gap in the coil
A torsion spring that has snapped will show a clear break.
Door feels extremely heavy
With the opener disconnected it should lift with one hand.
Door opens crooked or slow
Uneven tension, or one spring already gone.
Why AAA
What you get either way.
Quoted before we start
A fixed price on the spot. Nothing happens until you approve it.
Stocked trucks
Springs, cables, rollers and openers on board, so most calls finish in one visit.
Repair before replace
If a component fixes it, we will not try to sell you a whole new door.
Open 24/7
Nights, weekends and holidays — a real person answers the phone.
Straight answers
Spring Replacement
questions.
More answers on the full FAQ page, or call and describe what the door is doing.
Please do not. Torsion springs hold enough stored energy to cause serious injury, and winding them requires proper bars and technique.
Springs are rated in cycles — one open plus one close. A standard spring is often rated around 10,000 cycles, so four uses a day works out to roughly seven years.
The door is unbalanced and can drop. Leave it in whatever position it is in and keep people away from the opening until it is fixed.
Also available
Other things we fix.
Garage Door RepairFull-system diagnosis and repair for residential and commercial doors.
24/7 Emergency RepairAnswered any hour, any day — for doors that cannot wait until Monday.
Opener Repair & InstallMotors, sensors, remotes and limits — repaired or upgraded.
Roller ReplacementNylon roller sets for a quieter, smoother, longer-lasting door.
Cable ReplacementRe-cabled, re-tensioned and re-balanced as one job.
Tracks, Chains & AlignmentBent track, loose chain and off-the-rail doors put back square.
Ready when you are